NARWHAL warrants to you, the original purchaser, that our products will under normal use operate as intended for a period of one (1) year from the original purchase date. We warrant the goods to be free from defects in material and workmanship under normal use and service. No person, firm, or corporation is authorized to assume for us any other liability in connection with the sale of these goods. This warranty is limited and is not applicable to damage caused by misuse, negligence, improper care.
NARWHAL's sole and exclusive responsibility is to either repair or replace the defective product during the one (1) year limited warranty period. Any replacement with new or refurbished products may be at the option of NARWHAL. If NARWHAL, in their sole discretion determines it unreasonable to replace the product, they may elect to refund the full purchase price paid. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS. In no event will NARWHAL's total cumulative liability exceed the price paid by the consumer for the product. Consumer shall bear the cost of shipping the product to NARWHAL and back to the consumer after the completion of service under this limited warranty. Any product returned to NARWHAL without a Return Authorization (RA) or without proof of purchase will be returned to the consumer at consumer’s expense. Orders placed in the U.S., but shipped internationally will be eligible for coverage under NARWHAL's warranty policy, however customers will be responsible for both inbound and return freight. If there are any questions concerning this statement of limited warranty please email us at: Support@narwhallife.com
Failure to comply with all directions may result in product failure that is beyond the stated warranty.
Returns Authorizations requests should be emailed to Support@narwhallife.com. Included must be: Description of issue with product, date receipt of purchase, and return address.